PPC Wales Customer Support Centre
Service Status
Last updated: Sunday 19/03/2025 at 16:11
4G Broadband: OK
VoIP: OK
Fibre Broadband: OK
Wireless Broadband: OK
Other Services: OK
Specific holiday park services:
PPC Wi-Fi: OK
(upgrades in progress at Kiln Park. No interruption expected).
4G: OK
Billing Management: For billing management please visit: Billing (requires email login)
Current UK terror threat level is: SUBSTANTIAL (Source: https://www.mi5.gov.uk/threat-levels, last updated 03/01/2025)
Welcome to the PPC Wales customer support centre.
Here is where existing customers can communicate directly with the support department and get help or report issues with your service or equipment.
This service is for existing customers only. If you're not yet a PPC Wales customer please contact us for more information.
Have Ticket ID?
Click to View Ticket
Submit New Ticket
Ask your question or file a bug/request by opening a new ticket in a category
My Recent Tickets
Please login to view your recent tickets